"Communication is what the listener does."
-- Peter Drucker"The best structure will not guarantee results or performance. But the wrong structure is a guarantee of failure."
-- Peter Drucker"My greatest strength as a consultant is to be ignorant and ask a few questions."
-- Peter Drucker"Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes."
-- Peter Drucker"There is nothing quite so useless as doing with great efficiency something that should not be done at all."
-- Peter Drucker"Making good decisions is a crucial skill at every level."
-- Peter Drucker"The task of leadership is to create an alignment of strengths."
-- Peter Drucker"A manager is responsible for the application and performance of knowledge."
-- Peter Drucker"The new realities rarely fit the old map."
-- Peter Drucker"The leaders who work most effectively never say ‘I.’ They say ‘we."
-- Peter Drucker"An organization is only as good as the people it keeps."
-- Peter Drucker"People who don't take risks generally make about two big mistakes a year. People who do take risks generally make about two big mistakes a year."
-- Peter Drucker"Quality in a service or product is not what you put into it. It is what the customer gets out of it."
-- Peter Drucker"Knowledge workers should be paid for quality rather than quantity of work."
-- Peter Drucker"Accept the fact that we have to treat almost anybody as a volunteer."
-- Peter Drucker"Unless commitment is made, there are only promises and hopes; but no plans."
-- Peter Drucker"Leadership is not rank, privileges, titles, or money. It is responsibility."
-- Peter Drucker"Trying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window."
-- Peter Drucker"The computer is a moron."
-- Peter Drucker"Meetings are by definition a concession to deficient organization."
-- Peter Drucker"If you want something new, you have to stop doing something old."
-- Peter Drucker"The productivity of work is not the responsibility of the worker but of the manager."
-- Peter Drucker"The most important contribution management needs to make in the 21st century is similarly to increase the productivity of knowledge work."
-- Peter Drucker"Follow effective action with quiet reflection. From the quiet reflection will come even more effective action."
-- Peter Drucker
